Job Summary
- The Manager, Total Rewards manages the administration of the organization’s compensation and benefit plans and programs while helping lead strategy and design. The position also assures compliance with the organization’s policies and practices and local, state, and federal laws and regulations, including Family Medical Leave Act (FMLA), state and local statutory leave, ACA and FLSA. This position will implement programs that attract and retain the high caliber of talent needed to remain competitive in the marketplace; and manages the analysis and forecasting of programs and provides recommendations based on the analyses.
- Where permitted by applicable law, the selected candidate will be required to submit proof of a COVID-19 vaccination prior to beginning work at Focus Brands as a condition of employment unless an accommodation is given due to medical or religious reasons. Any candidates granted an exemption from the vaccination requirement still would need to adhere to our weekly testing policy in order to retain employment at Focus Brands. Additionally, our employees are encouraged to wear masks and practice social distancing when possible while in the office.
Essential Functions
- Designs, Develops, and Administers Benefit Plans and Programs
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- Collaborates with external resources and VP, Total Rewards to develop strategy and plan designs for benefits
- Researches and analyzes current benefit programs and evaluates usage, services, coverage, plan experience, and competitive trends in benefits programs to provide recommendations for program enhancements.
- Monitors administrative costs of benefits programs and recommends cost containment strategies.
- Manages the implementation of new benefits programs and/or modifications to existing programs. Also leads and overseas annual renewal and open enrollment of benefits.
- Manages, monitors, and evaluates multiple aspects of benefits plans and programs (e.g., medical, dental, vision, Health Savings Account (HSA), dependent care Flexible Spending Account (FSA), disability, Life/Accidental Death & Dismemberment (AD&D), 401k, Consolidated Omnibus Budget Reconciliation Act (COBRA), Workers' Compensation, etc.).
- Serves as escalated point of contact for benefits inquiries and troubleshoots matters to maintain a positive work environment by researching, analyzing, identifying root cause, and resolving issues and discrepancies in a professional, timely, and courteous manner.
- Overseas leaves of absence and workers compensation.
- Oversees maintenance of benefit records and transactions (e.g., status changes, associates’ benefits selections and eligibility dates, enrollments, 401k changes, rollovers, distributions, loans, hardships, etc.)., including data exchanges with carriers.
- Ensures timely and accurate benefit plan funding.
- Designs, Develops, and Administers Compensation Plans and Programs
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- Manages the planning, design, analysis, development, implementation, and administration of the compensation plans, programs, guidelines, and processes.
- Managers annual salary reviews, merit process, pay structure design, comp-ratio, merit and other metrics and analyses.
- Helps research and respond to inquiries, interprets compensation policies, procedures, and processes, and provides solutions to compensation-related issues.
- Evaluates current compensation practices and processes, including enterprise-wide salary administration (i.e., salary ranges and market pricing) and incentive pay programs.
- Recommends revisions and process enhancements that are cost effective and consistent with market trends, corporate compensation philosophy, best practices, and strategic objectives.
- Researches and remains up-to-date on emerging trends in compensation and related technology.
- Participates in research and analysis to ensure compensation programs (e.g., base, STI, LTI, executive, etc.) remain competitive in the marketplace, compliant with policies, laws, and regulations, and are cost effective to the organization.
- Administers compensation plans in coordination with Finance and Franchise Sales to ensure timely payments and calculations of incentives.
- Helps manage annual planning and review of incentive plans, including modeling, coordination with decision makers, and plan document management.
- Manages Market Analysis
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- Monitors business practices, legal requirements and competitive compensation practices to maintain internal equity and external competitiveness and ensures that they are applied consistently throughout the organization.
- Managers the research, development, and maintenance of market pricing, exemption status, salary grades, and job family alignment within the salary structure.
- Utilizes job descriptions for benchmarking to determine salary and grade assignment within Company's salary structure and updates job families.
- Overseas Audits, Prepares Reports, and Monitors Compliance
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- Oversees regular audits and reconciliation of invoices and associate data. Ensures timely resolution of discrepancies.
- Provides analytical support, modeling, and analysis for compensation and benefit programs.
- Manages and coordinates the 401(k) audit, non-discrimination testing, and 5500 filing in accordance with plan documents, established policies and procedures, and applicable laws and regulations.
- Monitors plans to ensure compliance with federal and state laws and regulations, including FMLA, FLSA, HIPAA, ERISA, COBRA, and PPACA.
- Builds and Maintains Internal and External Relationships
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- Develops and maintains positive business relationships with associates, vendors, stakeholders, etc. which fosters an environment for mutual respect, understanding, and support.
- Maintains relationships with third-party administrators, benefits consultants, brokers, vendors, carriers, and providers.
- Serves as a liaison between associates and benefits providers to respond to inquiries, to provide information, and to resolve issues.
- Responds to associates’ inquiries in a thorough, accurate, and timely manner.
Skills and Abilities
- Intermediate proficiency in Microsoft Office Suite and HRIS software.
- Knowledge of government regulations, filing, and compliance requirements affecting benefits programs (e.g., ERISA, COBRA, FMLA, PPACA, Section 125, HIPAA, Department of Labor, etc.)
- Ability to convey clear, concise information in verbal, written, electronic, and other communication formats; and to demonstrate active listening while engaging others.
- Ability to maintain and handle matters of confidentiality with utmost tact and diplomacy.
- Ability to adapt and adjust planned work through analyzing work demands, competing priorities, and tight deadlines; to understand the most effective and efficient means to accomplish tasks within the parameters of the organizational structure, processes, systems, and policies.
- Strong organizational skills and the ability to handle multiple projects simultaneously and meet deadlines consistently.
- Ability to anticipate and respond to the needs of stakeholders (e.g., internal and external customers, etc.) in a timely manner.
- Ability to conduct research, perform analysis, and communicate results effectively.
- Knowledge of company operations, policies, and procedures.
Work Experience
- 10+ years of experience in administering compensation and benefits for a multi-state employer, with at least 2-5 years in a managerial role.
Education
- Bachelor’s degree preferred
Licenses/ Certifications
- Certified Employee Benefits Specialist (CEBS) or Compensation certification preferred.
Location
Apply using the link below:
https://recruiting.adp.com/srccar/public/RTI.home?c=1129907&d=FBExternalCareerSite&r=5000853751506#/#/
